Training in conflict resolution and mediation

NEW!  Mediation MasterclassI recently delivered a Masterclass for the Association of Northern Mediators in Leeds, based on my 3 Pillars of Mediation (see )  Here are some of the participants’ comments:

‘Charlie is the epitome of the thoughtful mediator – we look in the eyeglass and we see why what we do works’

‘A really good session – lots of useful, thought-provoking ideas that I can apply to mediations and life in general’

‘Very good.  I’m tempted to do the Masters’

‘Very good course by a very knowledgeable presenter.  Well worth attending – some very useful insights into different approaches and methodologies’

‘I have already made use of what I picked up’


Mediation is a life skill as well as a professional activity. The ability to deal with conflict calmly and confidently is useful in a wide range of settings. I have designed courses that introduce the ideas and skills of conflict resolution in an interactive and supportive setting.

Course titles include:

Dealing with Conflict
Conflict in the Workplace
Having Difficult Conversations
Ethical Issues in Mediation
Effective Negotiation – psychological barriers to negotiation and ways to overcome them

Click on the following to find out more:

Managing Conflict Effectively (2-day) - for managers and teams



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